Return and Refund Policy

Last updated: August 29, 2026

At No Snoops, we want customers to understand exactly what they are purchasing, what a product is designed to do, and what limitations may apply. If a purchase does not work out, the following return, cancellation, and refund rules apply unless a product listing states otherwise.

Returns

Most eligible items may be returned within 30 days of delivery.

The 30-day return period begins on the date each item is delivered. If items from the same order are delivered separately, the return period is calculated separately for each item.

To be eligible for a return, merchandise must generally be:

• Unused, unworn, and unwashed.

• In the same condition in which it was received.

• Returned with original tags, accessories, manuals, components, and packaging when applicable.

• Free from damage, alteration, excessive wear, odors, or other conditions caused after delivery.

• Accompanied by proof of purchase or the applicable order information.

We reserve the right to decline a return that does not meet these conditions, subject to applicable consumer-protection laws.

Starting a Return

Return requests should be submitted through the official customer account, return-request, or support functions available through NoSnoops.com.

Please do not send merchandise back to the address shown on a shipping label unless we specifically instruct you to do so.

No Snoops works with multiple manufacturers and fulfillment partners. As a result, approved returns may need to be sent directly to the applicable supplier, manufacturer, or designated return facility.

Return instructions will be provided after the return request has been reviewed.

Return Shipping

For ordinary discretionary returns, including changed-mind purchases, sizing preferences, or products that are no longer wanted, the customer is responsible for return shipping costs unless otherwise stated.

We recommend using a trackable shipping method. No Snoops is not responsible for returned merchandise that is lost or damaged while being shipped back by the customer.

If an item is damaged, defective, incorrect, or materially different from what was ordered, please contact us before returning it.

When a return is approved because of an error attributable to No Snoops or an authorized fulfillment partner, we will provide appropriate return, replacement, or shipping instructions and will not require the customer to bear reasonable return-shipping costs resulting from that error.

Restocking Fees

No Snoops does not charge a standard restocking fee for eligible returns.

Damaged, Defective, or Incorrect Items

Please inspect your order promptly after delivery.

If you receive an item that is:

• Damaged in transit;

• Defective;

• Incorrect;

• Missing material components; or

• Materially different from the product ordered,

please contact us as soon as reasonably possible through the official support functions available through NoSnoops.com.

Please provide your order information and, when requested, photographs or other information that will help us evaluate the issue.

Depending on the circumstances, an appropriate resolution may include a:

• Replacement;

• Exchange;

• Return;

• Store credit; or

• Refund.

Product Performance and Technical Limitations

Some products sold by No Snoops are designed to enhance personal, visual, biometric, device, travel, or data privacy.

Product effectiveness may vary depending on equipment, software, environmental conditions, system configuration, use conditions, and other factors outside the control of No Snoops.

A product is not considered defective solely because it does not provide absolute privacy, anonymity, invisibility, blocking, shielding, or protection beyond the capabilities and limitations disclosed in the applicable product description.

Nothing in this section limits rights that may otherwise apply to merchandise that is actually defective, materially misrepresented, or not as described.

Exchanges

Because products may be fulfilled by different manufacturers or suppliers, direct exchanges may not be available for every item.

When an exchange is unavailable, the customer may be asked to return the eligible item for a refund and place a new order for the desired replacement.

Refunds

Once returned merchandise is received by the designated return facility and reviewed, we will notify you of the outcome.

If the return is approved, the refund will generally be issued to the original payment method unless another resolution has been agreed to or is required by law.

Original shipping charges are generally non-refundable unless the return results from a damaged, defective, incorrect, or materially misrepresented item, or where otherwise required by law.

Processing times after a refund is issued may vary depending on the customer's bank, card issuer, or payment provider.

Cancellations

Orders may generally be cancelled within 15 minutes after they are placed, provided the order has not already entered fulfillment.

Because No Snoops uses vendor-direct and third-party fulfillment, orders may be transmitted to a supplier shortly after checkout.

Once an order has entered fulfillment, cancellation may no longer be possible.

If the order cannot be cancelled, the customer may request a return after delivery if the item is otherwise eligible under this policy.

Submitting a cancellation request does not guarantee that the order can be stopped before fulfillment.

Non-Returnable and Final Sale Items

Certain products may occasionally be designated as Final Sale or otherwise non-returnable because of their condition, customization, hygiene requirements, manufacturer restrictions, or other legitimate product-specific considerations.

Any such restriction will be disclosed on the applicable product page or before purchase.

Final Sale items generally cannot be returned or cancelled except where required by law or where an item is defective, damaged, incorrect, or materially misrepresented.

Gift cards and other products that are legally or operationally non-returnable may also be excluded where applicable.

Vendor-Direct Fulfillment

No Snoops is a curated multi-manufacturer retailer and marketplace, and certain products are shipped directly by authorized manufacturers, suppliers, or fulfillment partners.

No Snoops remains the customer's primary storefront contact for purchases made through NoSnoops.com.

Because of this fulfillment structure:

• Products from the same order may arrive in separate shipments.

• Different products may have different return destinations.

• A return authorization or other instructions may be required before merchandise is shipped back.

• Customers should not independently return merchandise to a manufacturer or supplier without first following the No Snoops return process.

Weekend and Holiday Extensions

If the final day of an applicable return period falls on a weekend or recognized holiday, the return-request deadline will be extended to the next applicable business day in accordance with our store return rules.

Abuse of the Return Process

No Snoops reserves the right, to the extent permitted by law, to refuse or restrict returns in cases involving:

• Suspected fraud;

• Repeated abuse of the return process;

• Altered merchandise;

• Intentional damage;

• False claims; or

• Other misuse of our return, refund, or cancellation processes.

Consumer Rights

This policy is intended to supplement, not eliminate, any rights or remedies that cannot legally be waived under applicable federal, state, or local consumer-protection laws.

Nothing in this policy limits rights that customers may have regarding defective, misrepresented, or nonconforming merchandise where those rights apply by law.

Contact Us

Questions about returns, refunds, cancellations, exchanges, or damaged merchandise should be submitted through the official customer-support functions available through:

NoSnoops.com

Please include your order number and sufficient information for us to identify the transaction and assist you.

No Snoops
Operated by WRA Consolidated LLC
Florida, United States